Skip to main content

Lodge a complaint

The Australian Broadcasting Corporation invites and welcomes your contact.

If you are contacting the ABC to make a complaint, use the online contact form below. If you would like to pass on feedback, a suggestion or need help please click here.

You can also have your say about ABC programs and services on many of our web pages as well as social media sites.

Please help us to understand your complaint:

  • Tell us which content you are complaining about ‐ for example, the network or service the content was provided on, the name of the program or publication or the webpage address (URL), and the date and time it was broadcast or published.
  • Clearly outline the nature of your concerns ‐ if you are alleging a breach of the ABC’s Editorial Policies or Code of Practice, tell us which standards you believe have been breached and your reasons for coming to this view.

You may choose to remain anonymous. Please note that whilst an anonymous complaint may be submitted, the ABC does not respond to anonymous correspondence. To receive a response to your email please fill in your full name and a valid email address. All emails, including anonymous emails, are noted for the relevant area.

As a statutory corporation that relies on public funds, the ABC must aim to ensure that the time and resources used in dealing with audience complaints are proportionate to the circumstances. The ABC applies a common-sense approach which takes action when warranted, engages where there is value in doing so, and notes criticisms of our performance when there is nothing more of substance we can offer. In some cases, proportionate handling will mean you receive no more than an automated acknowledgement that your message has been received.

The personal information collected in this form will be used to consider (and, if necessary, investigate) your complaint, question or comment and respond where required. Your contact information may be used by ABC Audience Support or ABC Audience and Consumer Affairs for the purposes of conducting surveys. In accordance with the ABC Privacy Policy, we may disclose your contact information to third parties to assist us in hosting these surveys. You can read more about the collection and use of personal information here.

Before submitting your complaint, you may wish to see if your concern has been addressed in our FAQs