Your appeal rights and the National Disability Insurance Scheme

You can appeal NDIS decisions to:

• not let you join the NDIS
• not fund or limit particular supports in your plan
• limit funding to you because of compensation you have received
• appoint a nominee for you.

How do you appeal an NDIS decision?

If you are unhappy with a decision made by the NDIS, you have three months to ask for a review of this decision.

You can ask for a review by either:

• calling the NDIS on 1800 800 110
• completing an application for review of a reviewable decision which can be lodged via the NDIS website or at your local NDIS office
• writing a letter to the NDIS – PO Box 700, Canberra ACT 2601, or
• sending an email to feedback@ndis.gov.au.

When appealing the decision, you should:

• clearly state that you are asking for a review of the decision
• explain why you think the NDIS’s decision is wrong
• give the NDIS evidence to support your appeal, such as a letter from your doctor or support worker.

Your request will be the first step in an internal review of the NDIS’s decision. After this you will receive a letter telling you whether or not the NDIS has accepted the appeal.

If you are not happy with the internal review results, you can apply to the Administrative Appeals Tribunal (AAT) for a further review. Appeals should be lodged within 28 days of the NDIS internal review by calling the AAT on 1800 228 333.

Apply for funding for your NDIS appeal

We may be able to provide free legal help if you are appealing a decision of the National Disability Insurance Agency (NDIA) to the Administrative Appeals Tribunal (AAT). Read Apply for funding for your NDIS appeal. 

More information

Find out more about applying to join the NDIS.

Get help

Find out how you can Get help with the National Disability Insurance Scheme.