Research and evaluation

Research and evaluation

We undertake research and evaluation to understand the legal services that work best for different clients and different circumstances.

Our research and evaluation aims to:

  • support innovation through evaluating new practice, policy and service models
  • build client perspectives and experience into service design and delivery
  • increase community and stakeholder understanding and recognition of the function and value of VLA
  • provide evidence to inform future, sustainable investment in legal aid.


We collaborate with:

  • our partners within the legal assistance sector
  • independent researchers and evaluation professionals
  • organisations and universities

in order to undertake research, analysis and evaluation that is aligned with our strategic priorities. 

For more information see Apply to collaborate with us on a research project.

Our research projects

Research helps us understand more about our clients, the legal problems they have, and the environment we work in.

Read about our Research projects

Our evaluation projects

Evaluation helps us understand more about our own services, what’s working well and what can be improved.

We deliver a number of services to the community and aims to address complex problems through a number of means. There is an increasing need for evaluation at Victoria Legal Aid to:

  • help the organisation understand what is being achieved
  • help identify possible improvements
  • meet the expectations and reporting requirements of funders.

Read about our Evaluation projects.

Research and Evaluation Agenda 2018–2022

Our Research and Evaluation Agenda 2018–2022 sets out the objectives, themes and enablers for quality research and evaluation activity across Victoria Legal Aid over the next four years. 

Download the Research and Evaluation Agenda 2018–2022 (docx, 1.44 MB).

Download the Research and Evaluation Agenda 2018–2022 infographic (pdf, 850.62 KB).

Contact us

For more information about our research and analysis contact Manager, Research Evaluation and Library, via or phone (03) 9269 0665.

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