Research and evaluation

We undertake research and evaluation to understand the legal services that work best for different clients and different circumstances.

Our research and evaluation aims to:

support innovation through evaluating new practice, policy and service models
build client perspectives and experience into service design and delivery
increase community and stakeholder understanding and recognition of the function and value of VLA
provide evidence to inform future, sustainable investment in legal aid.

Collaboration

We collaborate with:

our partners within the legal assistance sector
independent researchers and evaluation professionals
organisations and universities

in order to undertake research, analysis and evaluation that is aligned with our strategic priorities.

For more information see Apply to collaborate with us on a research project.

Our research projects

Research helps us understand more about our clients, the legal problems they have, and the environment we work in.

Read about our Research projects.

Our evaluation projects

Evaluation helps us understand more about our own services, what’s working well and what can be improved.

We deliver a number of services to the community and aims to address complex problems through a number of means. There is an increasing need for evaluation at Victoria Legal Aid to:

help the organisation understand what is being achieved
help identify possible improvements
meet the expectations and reporting requirements of funders.

Read about our Evaluation projects.