Legal information, referrals, advice and casework on a broad range of civil legal issues.

VALS provides civil law assistance. In some instances, we provide advice only, and in other instances we will open a file to conduct ongoing casework. Where we can’t assist directly, we can usually provide people with information and/or referrals to other services that may be able to assist.

VALS’ civil team may be able to provide legal casework and/or advice in the following areas:

• Infringements
• Tenancy
• Employment law (primarily unfair dismissal claims)
• Victims of Crime assistance
• Police complaints
• Human rights and Discrimination
• Coronial inquest/death in custody matters
• Neighborhood disputes (Personal Safety IVOs)
• Credit and debt issues
• Working with Children Check suspension/cancellation
• Consumer law issues
• Motor vehicle accidents
• Government and health complaints
• Freedom of Information applications

VALS can only provide legal information and/or referrals to other organisations in relation to the following issues:

• Wills and estates
• Personal injury
• TAC claims
• Workcover claims
• Superannuation entitlements
• Business/commercial disputes/Bankruptcy
• Conveyancing
• Centrelink issues
• Defamation