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You are here: AustLII >> About AustLII >> Feedback

This is AustLII's feedback centre, our preferred channel for offering user support. If you want to contact us by phone, fax or post see Contact Details.

We always welcome feedback about how we can improve AustLII (and particularly appreciate any words of encouragement!). Although AustLII is a free service, we aim to run it on a professional basis. Before you send us feedback, please check that your question has not been answered in the Frequently Answered Questions document, or perhaps in some other document available from the About AustLII or help pages.

Please make sure that you include an email address where we can send a reply. We are somtimes unable to reply to users because they have not included a valid return e-mail address.

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• New Report
  Get a submission form to create a new feedback report. You will be given a matter number to use to track progress, however replies are sent by e-mail.

• View Past Reports
  Read the list of reports that have been answered already -- perhaps your question is answered here. You can also use this form to type in a matter number and view its status.